CAREERS

Join us at Mioj, where we extend a warm invitation to individuals of exceptional talent, possessing unique skills and a fresh outlook, to become part of our vibrant team. Our key to success lies in fostering innovation by amalgamating diverse talents to create a recipe for excellence.

Within the realm of luxury fashion, you will have the opportunity to enhance your existing abilities and acquire new skills through a range of positions available. To apply, email us at info@miojofficial.com with your CV and the position you're interested in

Vacancies

CRM Specialist

Responsabilites:
-Manage customer databases and ensure data accuracy, completeness,
and security, including updating and maintaining customer records,
segmentation, and data hygiene processes.
-Collaborate with marketing, sales, and other cross-functional teams to
develop CRM strategies, initiatives, and campaigns aimed at acquiring,
retaining, and re-engaging customers.
-Segment customer data based on demographics, behaviors, preferences,
and purchase history to create targeted marketing campaigns and
personalized communication strategies.
-Plan, execute, and optimize CRM campaigns across multiple channels,
including email, SMS, social media, and direct mail, to drive customer
engagement, loyalty, and sales.
-Analyze customer data and performance metrics to identify trends,
insights, and opportunities for improving customer acquisition, retention,
and lifetime value, leveraging tools such as CRM software and analytics
platforms.
-Map out the customer journey and touch points across different channels
to identify pain points, opportunities, and areas for improvement in the
customer experience.
-Implement email marketing automation workflows, including
trigger-based emails, drip campaigns, and personalized content, to nurture
leads, onboard new customers, and re-engage inactive customers.
-Design and implement customer feedback surveys and mechanisms to
gather insights, measure satisfaction, and identify areas for improvement in
products, services, and brand experience.
-Generate reports and dashboards to track and analyze CRM performance
metrics..
Requirements:
-Previous experience in CRM management, database marketing, or
customer analytics within the fashion industry or a related field is typically
required, with a solid understanding of CRM principles, strategies, and best
practices.
-Strong analytical skills and proficiency in data analysis tools, such as Excel,
Google Analytics, or Tableau, are essential for interpreting customer data,
deriving insights, and making data-driven decisions to optimize CRM
strategies.
-Proficiency in CRM software and marketing automation platforms, as well
as basic knowledge of HTML/CSS for email template customization, is
preferred to effectively manage CRM campaigns and workflows.

In-house Model

Responsabilites:
-Pose for photographs and participate in video shoots to showcase the
fashion brand's clothing, accessories, and other products.
-Work closely with photographers, videographers, stylists, and other
creative team members to execute the desired look and feel for each
project.
-Master a range of poses and expressions to effectively highlight the
features and details of the clothing or accessories being showcased.
Requirements:
-Have a professional modeling portfolio showcasing a variety of poses,
looks, and styles that demonstrate your versatility and ability to effectively
showcase clothing
-Be flexible and adaptable to accommodate changes in schedules,
last-minute requests, and evolving campaign requirements.

In-house Videographer

Responsibilities:
- Collaborate with the creative team to conceptualize and storyboard video
content that aligns with the brand's aesthetic and messaging.
- Capture high-quality video footage of fashion products, campaigns,
events, and behind-the-scenes content.
-Edit video content to create engaging and visually appealing videos,
ensuring they are in line with the brand's style and standards.
-Plan and organize video shoots, including location scouting, talent
coordination, and equipment setup.
-Handle post-production tasks such as color correction, audio mixing, and
adding visual effects or motion graphics.
-Optimize videos for various platforms and channels, including the brand's
website, social media, email campaigns, and advertising.
-Work closely with other members of the creative team, including
photographers, designers, and marketers, to ensure cohesive visual
storytelling.
Requirements:
-Proficiency in videography equipment operation, video editing software
(e.g., Adobe Premiere Pro, Final Cut Pro), and knowledge of lighting and
sound equipment.
-Portfolio showcasing previous work, demonstrating creativity, technical
skills, and an understanding of storytelling.
-Strong attention to detail to ensure the quality and consistency of video
content align with the brand's standards.
-Flexibility to adapt to changing project requirements, tight deadlines, and
evolving creative directions.

Quality Control Specialist

Responsabilites:
-Thoroughly inspect incoming merchandise, including clothing,
accessories, and other items, to ensure they meet quality standards and
specifications set by the brand.
-Identify and document any defects, flaws, or discrepancies in materials,
construction, or workmanship, such as stitching errors, fabric
imperfections, or color inconsistencies.
-Conduct regular audits and quality checks at various stages of the
production process, including pre-production, during production, and
post-production, to maintain consistency and quality standards.
-Test materials and components used in production, such as fabrics,
zippers, buttons, and embellishments, for durability, colorfastness, and
other performance criteria.
-Record and document inspection findings, including detailed descriptions
of any defects or issues, as well as photographs or samples as necessary, to
facilitate communication with suppliers and manufacturers.
Requirements:
-Strong attention to detail is essential for identifying and documenting
quality issues accurately and comprehensively.
-A solid understanding of garment construction, materials, and production
processes is necessary to effectively evaluate product quality and identify
potential defects.
-Analytical skills are important for interpreting quality data, identifying
trends or patterns, and making data-driven recommendations for
improvement.
-Strong problem-solving abilities are critical for addressing quality issues
and implementing solutions in a fast-paced production environment.
- Good organizational skills are important for managing inspection
schedules, documentation, and communication with multiple
stakeholders.
-Previous experience in quality control or a related field, preferably within
the fashion industry

Showroom Manager

Responsebilites:
-Oversee the day-to-day operations of the showroom, ensuring it is
organized, well-maintained, and visually appealing to showcase the brand's
products effectively.
-Hire, train, and supervise showroom staff, including sales associates and
administrative personnel, to provide excellent customer service and
achieve sales targets.
-Ensure that all customers receive personalized attention and assistance,
offering styling advice, product information, and assistance with fittings to
enhance the shopping experience and build brand loyalty.
-Develop sales targets and strategies to drive revenue growth and achieve
sales goals, monitoring performance metrics and implementing corrective
measures as needed to meet or exceed targets.
-Manage showroom inventory levels, including stock replenishment,
merchandise display, and inventory audits, to ensure adequate product
availability and optimize sales opportunities.
-Cultivate and maintain relationships with high-value clients, stylists,
influencers, and industry professionals to generate repeat business,
referrals, and brand awareness.
-Collaborate with the visual merchandising team to create visually
compelling displays that showcase the brand's aesthetic and highlight key
collections and products.
-Prepare regular reports on showroom performance, sales trends, customer
feedback, and other key metrics, providing insights and recommendations
for continuous improvement and strategic decision-making.
Requirements:
- Previous experience in retail management, preferably in a high-end
fashion brand or luxury retail environment
-In-depth knowledge of the brand's products, collections, and design
aesthetic, as well as an understanding of current fashion trends, fabrics,
and construction techniques.
-Excellent salesmanship and negotiation skills, with the ability to close
sales, upsell products, and build rapport with customers to drive revenue
and maximize profitability.
-Clear and effective verbal and written communication skills, including the
ability to communicate professionally with customers, colleagues, and
senior management.
-Proficiency in using POS systems, and Microsoft Office Suite.

Social Media Moderator

Responsabilites:
-Actively monitor the brand's social media channels, including Instagram,
Facebook, Pinterest, and others, to engage with followers, respond to
comments, and foster positive interactions.
-Reviewing comments, messages, and posts to ensure they adhere to the
brand's guidelines, values, and standards. Remove inappropriate or
offensive content as necessary.
-Provide timely and helpful responses to customer inquiries, complaints,
and feedback received through social media channels, directing customers
to appropriate resources or departments for further assistance when
needed.
-Track key performance metrics, such as engagement rate, follower growth,
and sentiment analysis, using social media analytics tools. Generate regular
reports to assess performance and inform strategy decisions.
-Support the execution of social media campaigns, promotions, and
collaborations by scheduling posts, monitoring campaign performance,
and coordinating with internal teams and external partners as needed.
-Act as a first responder during social media crises or emergencies,
including negative publicity, customer complaints, or brand reputation
issues, by promptly addressing concerns and escalating issues to
appropriate stakeholders.
Requirements:
-Strong written and verbal communication skills are essential for effectively
engaging with followers, responding to inquiries, and conveying the
brand's messaging and tone.
-Previous experience in customer service, social media management, or
community management is highly desirable.
-In-depth knowledge of social media platforms, trends, and best practices
is required to navigate and effectively moderate various channels, engage
with followers, and create engaging content.
-Basic understanding of social media analytics and reporting tools, as well
as the ability to interpret data and metrics to inform decision-making and
optimize social media strategies.

Fashion Design Intern

Responsabilites:
-Conduct research on current fashion trends, fabrics, colors, and silhouettes
to assist the design team in conceptualizing and developing new
collections.
-Create sketches, illustrations, and technical drawings of garment designs
under the guidance of senior designers, translating design concepts into
visual representations.
-Assist in sourcing and selecting fabrics, trims, and embellishments for
prototypes and samples, coordinating with suppliers and vendors to ensure
quality and timely delivery.
-Assist in the development of garment samples, including cutting, sewing,
fitting, and adjusting prototypes to achieve the desired fit, style, and
construction details.
-Provide technical support to the design team, including preparing tech
packs, spec sheets, and production documentation, and communicating
design specifications to manufacturers and suppliers.
-Assist in preparing design presentations, mood boards, and presentation
materials for internal reviews, buyer meetings, and fashion shows, ensuring
that all materials are organized and presented professionally.
Requirements:
-Good organizational and time management skills, with the ability to
prioritize tasks, meet deadlines, and multitask in a fast-paced,
deadline-driven environment.